Our Delivery & Shipping Policy

Version 2.1 – 28 November 2019 

Currently, we can only ship products to addresses in Malaysia.  Sorry for any inconvenience this may cause.

Delivery Fees

LifeMed delivers across Malaysia. The shipping rate is RM 12.00 per device.

Additional Information

Kindly ensure your shipping address is accurate, as we don’t allow amendments after your order number is generated.

Our courier service providers are GDex, Pos Laju, and City-Link eCommerce.

We are unable to deliver to P.O. Box addresses.

For office addresses, your orders can only be delivered to the administration office or mail room.

Please contact 03-8687 5570, Toll Free 1800 28 1139 or [email protected] for further information and please provide your order details.

Delivery Timescales

We try our best to prepare your orders and send them out as soon as we can but orders can only be shipped during business days and hours.

We hope our customers might note that LifeMed does not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can sometimes suffer delays beyond our control. However, please rest assured we’re on your side and will help in any way we can.

Office Hours are from Monday to Friday, excluding Public Holidays.

Our Standard Delivery Times are:

LifeMed Standard Delivery Timescales


  1. Additional days may be required for delivery outside of courier service coverage areas;
  2. Additional days may be required for delivery to outskirt areas, hillside & islands.

For more details or inquiries on shipping issues, please contact us at: 03-86875570 or [email protected].